TY -的A2 -伯恩斯,卡罗尔·j . AU - EL Marnissi Boujemaa AU -阿巴斯,福阿德盟——查拉卡,Hafida AU - Mouhoute,纳瓦尔盟——Tritha作为礼尚往来盟——Bouhafa Touria AU - Hassouni,哈立德PY - 2019 DA - 2019/12/19 TI -评估癌症病人满意度:放射治疗部门的横向研究,哈桑二世大学医院,摩洛哥非斯,SP - 6430608六世- 2019 AB -病人满意度是一个重要的卫生保健的质量结果指标在医院设置。现在病人和护理人员的护理伙伴。这个关系对慢性病患者几乎是重要的,尤其是癌症。本研究的目的是评估癌症病人满意度、治疗的放射治疗在哈桑二世大学医院,并研究不同组件的满意度。未来的横向研究是2016年12月和2017年1月之间进行的。三个调查人员收集的数据是基于结构化访谈,验证、匿名和标准化的问卷。在此期间,我们已经包括230例:159名妇女(69.1%),71人(30.9%)和性别比例(男人/女人)是2.23。一半的患者从未接受调查(52.61%)。大多数城市的起源(71.3%),90%的患者宣布在放射治疗部门满意的护理。93.48%的病例建议放射治疗部门其他病人和95.65%将在这个部门要继续治疗。 Reception conditions were judged as favorable in 92.14%. Satisfaction rates regarding the availability of medical and paramedics, health-care workers were 86.52% and 83.9%, respectively. The quality of medical and paramedical care was judged as excellent or good in 78% cases. However, 44.34% of patients complained about the complexity of administrative formalities. 60.87% of cases judged that the waiting time was too long, whereas 31.4% of patients claimed that care-quality of their pain was insufficient or bad. The majority of patients declared being very satisfied or at least satisfied with different care services. For items that were judged as less satisfactory, some recommendations will be taken especially at the level of pain’s and palliative care as well as the organization of patients’ circuit inside the department. The satisfaction’s variations can be attributed to personally patients factors as well as systemic ones at the level of the hospital. Assessing and understanding these factors are essential in developing appropriate measures to improve patient satisfaction. SN - 2356-6868 UR - https://doi.org/10.1155/2019/6430608 DO - 10.1155/2019/6430608 JF - Advances in Public Health PB - Hindawi KW - ER -